Hotel Services

ELCIELO HOTEL

Welcome to Elcielo Hotel!

WE ARE HERE TO OFFER YOU EXCEPTIONAL
SERVICE AND AN UNFORGETTABLE STAY.

Room Service: 6:00 a.m. - 10:30 p.m.
Housekeeping Room Service: 7:00 a.m. - 7:00 p.m.

Contacts

Clothing pickup will be available Monday through Saturday until 10:30 a.m.

Items will be delivered 24 hours after pickup during regular hours.

For express laundry (same-day delivery), there will be an additional charge of 25% on the listed price. Items must be dropped off before 10:30 a.m., and the return of the items will be by 6:00 p.m.
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Ironing service costs 50% of the listed laundry price.
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Shoes and/or leather items are not laundered.
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Prices are in Colombian pesos and include VAT.

For transportation, in-room massage, and experiences, please contact our Guest Experience Ambassador, Dannyela Restrepo, at the lobby or send a WhatsApp message to the following number during the specified hours for more information:

9:00 a.m. a 6:00 p.m.

Dannyela Restrepo - Whatsapp: +57 302 2647406

Thursday to Saturday:
4:00 p.m. - 12:00 a.m.
Sunday: 10:00 a.m. - 6:30 p.m.

Elcielo Medellín Restaurant Fine Dining - Reserve

Lunch from 12:00 p.m. Dinner from 6:00 p.m.

El Bistró by Juanma Restaurant a la carte

Breakfast
Monday to Sunday from
6:00 a.m. to 11:00 a.m.
‍Lunch - Dinner
Monday to Sunday from
12:00 p.m. to 10:30 p.m.

La Sere Italian Restaurant

Monday to Saturday from:
12:00 m. - 11:00 p.m.

We offer our guests a unique dining experience at our restaurant. The tasting menu consists of 17 courses carefully selected by our chef. This multisensory experience lasts approximately 2 to 3 hours, where each dish tells a story through exceptional flavors, textures, and presentations.

In case of a delay and failure to meet the Fine Dining reservation time, you will be subject to availability and/or cancellation by the restaurant. For any questions, please visit the restaurant or contact us via WhatsApp at (+57) 320 681 4821.

For the El Bistró by Juanma/ À la carte area, no reservation is required; simply visit the restaurant and inquire about table availability.

Reservations are recommended for the La Sere restaurant.

Emails:

reservas@elcielococinacreativa.com
operaciones@elcielococinacreativa.com

@elcielohotel www.elcielohotel.com